EMERGENCY

Our primary goal is quick response to client service requests!

ABR provides 24 hours a day, 7 days a week Emergency Service. We're always available to handle any emergency through our own fleet of trucks and field personnel who carry radiophones to expedite the dispatching of service calls.

At a moments notice we can handle:

• Floods
• Stoppages
• Gas leaks
• Frozen pipes
• Lack of hot water
• Heating breakdowns

We pride ourselves on knowing New York City as well as the buildings we service - their plumbing and heating systems, quirks and recurring problems, and potential trouble spots. We also know what changes are being made to the City ordinances and whether they will affect a particular building. We can do everything from offering a complete preventative maintenance program to fixing leaks in pipes.

One call to 212.989.5900 is all it takes to prove it!

WHAT TO DO IN A WATER EMERGENCY

1. Know where your water shut-off valve is located. They are usually located under the fixture or in the basement by the foundation.

In the event of a water leak emergency, the first thing you should do, of course, is turn off the water. Turn the valve clockwise until it stops. Do not force it when it stops. If you have water coming in from the street through your foundation wall you either have a broken water or sewer main or the City main is broken.

2. If the City main is leaking, call the Department of Environmental Protection directly at 718.DEP HELP.

3. Call ABR PLUMBING if your main is leaking - and we can send a crew to excavate the street to shut off the water and make the repair.

WHAT TO DO IN A SEWER EMERGENCY

1. If your sewer is backed up, the first thing you must remember to do is not to use any water. Keep in mind, any water you or anybody else in the building uses will only add to the amount of water in the basement.

2. If you have an individual fixture that backs up, you must once again turn off the water to it and not run more water through it.

3. Call ABR PLUMBING

 

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